Migrating WooCommerce store to Shopify
"After Tamara Agency, our site was so high-performing, it was like night and day compared to before." Mary, co-founder of the Thomas Tuccinardi e-shop.
Mary and Thomas Tuccinardi: who are they?
Mary, associate co-founder of the expert colorist Thomas Tuccinardi, shares her journey in the hairdressing field. These two enthusiasts started by opening an E-shop before their own salon based in Lyon. Mary and Thomas were pleasantly surprised to see their site gain considerable importance. They managed to find the perfect balance between the salon, offering an unparalleled experience and expertise, and the E-shop, offering quality products to their clientele and an ultra-smooth user experience on both mobile and computer.
The E-shop quickly became a popular platform, receiving numerous visitors.
It was after their site crashed during Black Friday, due to high visitor traffic, that Mary wanted to change her hosting provider and service provider. After an internet search to find a new partner, Mary contacted several agencies but ultimately chose to work with Tamara Agency.
"We contacted several agencies, but with Tamara and Karen, we clicked instantly. They quickly understood our expectations."
The customer experience at Tamara Agency
After this experience, Mary decided to look for a solution to optimize her online performance. During her research, Tamara Agency immediately caught their attention by appearing at the top of the results.
During her first conversation with Tamara and Karen, Mary immediately felt a connection. They quickly understood her needs and the specific goals she was facing. Indeed, having already changed websites twice, Mary wanted to find experts capable of providing her with sustainable solutions.
"We felt mutual trust from the start; we knew we were in good hands."
What areas did Tamara Agency work on?
While they were on WordPress, Tamara Agency proposed to Mary and Thomas a redesign and a migration of their site to Shopify. A new challenge then arose:
- remodel the site's appearance;
- improve the customer experience;
- optimize each step of the journey;
- increase the conversion rate.
A brand new site was then launched, proudly displaying a refreshed image. The existing graphic charter served as a guide: the atmosphere and the entire user journey were redesigned, and the collaboration proved fruitful. The team grasped the stakes and expectations, quickly responding to the defined vision.
"We realized the crucial importance of having a high-performing website, capable of handling high traffic without compromising user experience."
WooCommerce to Shopify Migration
Since then, the site has undergone a real revolution. Previously limited with WordPress, Mary constantly had to call on the agency she was a client of for any necessary action. Now, she is independent and free to create as she wishes thanks to the ease of use of the Shopify platform.
E-commerce was not her field of expertise, but today, she is able to work calmly on the site. This is notably due to the support and Shopify training provided by Tamara Agency. Thanks to Shopify's intuitiveness and fluidity, she quickly became proficient. Not to mention Shopify's modernity compared to WordPress, natively offering all the best e-commerce practices that a website should have.
The professional qualities of Tamara Agency
Already convinced by her discussions with Tamara and Karen, Mary was even more satisfied with her professional relationship with Léa, the Project Manager who accompanied her throughout the redesign and migration process.
Responsiveness and organization were the key words of this collaboration. Thanks to the use of a project management tool and a shared dashboard between the two parties, Léa was able to provide Mary with real visibility into the entire process. Nothing was left to chance, and every detail was taken into account.
And now?
Mary and Thomas know that in case of a problem, they can count on the team's responsiveness to solve it quickly.
They have also chosen continuous support every month from Tamara Agency to optimize their website, improve the conversion rate, and boost online sales in the long term.
They approach busy periods with peace of mind, as they now know they have an e-commerce site capable of meeting their customers' demands.
"We had our first sales in June and no problems with the volume. The site is faster. We feel that the customer journey is more optimized, and our daily orders have increased."
Do you want to migrate your website to Shopify and also redesign it? Follow the example of Mary and Thomas, whose website has made significant progress in terms of optimization, conversion rate, and brand image. Tamara Agency professionals are here to support you in your project!
"Of course, I recommend Tamara Agency; they always bring solutions, and I wouldn't hesitate to call them again."